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updating_pc_maps [2020/08/18 05:29]
admin
updating_pc_maps [2020/09/16 22:44] (current)
admin
Line 58: Line 58:
 16.) Your SD card will now contain the 2020 maps, to verify you can load it into your GPS unit and go to Map settings to see it showing in the map list, or launch basecamp and it will read the card through your GPS. \\ 16.) Your SD card will now contain the 2020 maps, to verify you can load it into your GPS unit and go to Map settings to see it showing in the map list, or launch basecamp and it will read the card through your GPS. \\
 {{::​update20.png?​500|}} {{::​update20.png?​500|}}
 +
 +=== Troubleshooting your update ===
 +In some cases the maps are not listed or may come up with a "​cannot unlock maps" error on screen after doing the update.\\
 +Here are some steps to try and troubleshoot maps not unlocking or not displaying under the map list.\\
 +
 +1.)Verify files are written to the SD card's Garmin folder.\\
 +After the update is completed before you insert it into your GPS unit you can view the files on the SD card's Garmin folder.\\
 +To verify the correct files have been written to the card you can open the gmapsupp.unl file with notepad or any text editor to view the 25 digit unlock key, this key should match the one in your account listed under the 2020 version.\\
 +
 +2.)If your using the MicroSD card adapter to insert your card into your computer, ensure that the locking mechanism is not set to locked on the side of the card.\\
 +
 +3.)Ensure that no security software or firewall is blocking the PC updater from communicating with our web server, the downloading process should take some time to complete.\\
 +
 +4.)If you are getting a Blue screen saying your not able to run this application,​ your PC may be a 32bit system.\\
 +Please try using our 32bit PC updater [[https://​1drv.ms/​u/​s!AsgttI9nhggAgsFoT08MJH-wY4QHsQ?​e=P8MWhm|32bit PC updater 2020]]\\
 +
 +5.)If you have run through all the steps and are still unable to update your card please contact us and we can send you a link to download the files and manually apply them to the card.\\
  • updating_pc_maps.txt
  • Last modified: 2020/09/16 22:44
  • by admin